Training

evolving BA offers a variety of training for the BA, including bespoke courses.

All trainers are fun and energetic who deliver on great topics. Always using a playful attitude, delegates are always left wanting for more.

Training comes in a mix of one-to-one, small or large groups, in person or virtually.

Click to view the current catalogue

If your preferred course isn't running at the moment, register your interest at the bottom of the page. 

The Playful BA: Creating a Business Playground

Elevate Your Business Analysis with Play and Gamification Training!

Are you a business analyst looking to take your skills to the next level? Imagine transforming your work into a dynamic, engaging, and enjoyable experience for you and your stakeholders. Our "Playful Business Analyst" training course is your key to unlocking the power of play in the world of business!

  • Playful Techniques: Discover innovative strategies to bring excitement, creativity, and motivation to your business analysis practice.
  • Gamification Principles: Learn the art of using game design and mechanics to solve real-world business challenges and foster collaboration.
  • Practical Applications: Gain hands-on experience in applying play and gamification to business analysis scenarios.
  • Interactive Learning: Engage in workshops, role-plays, and simulations that will have you and your stakeholders begging for more!
  • Networking: Connect with industry experts and like-minded professionals to expand your horizons.

Why Choose Play and Gamification?

  • Boost stakeholder engagement and project success rates.
  • Foster a culture of innovation and creative problem-solving.
  • Make learning and work enjoyable for all parties involved.
  • Create memorable, impactful, and sustainable solutions.
  • Elevate your business analysis career to new heights.

Turn your work into a game, and watch the magic unfold! Join the "Play and Gamification in Business Analysis" training course to explore new horizons in the world of business analysis.

Don't miss the chance to revolutionize your approach to business analysis and make your work truly enjoyable for everyone involved. Reserve your spot today, and embark on a journey of play, gamification, and endless possibilities!

To participate in the activities virtually you'll need: a tub of Play-Doh, some colouring in, coloured pencils, and some plain paper.

Requirements Lifecycle

Are you a Business Analyst looking to excel in the art of requirements management? Do you wish to ensure your projects are on track from inception to delivery? Our "Requirements Lifecycle Training for Business Analysts" is your key to mastering this critical facet of your profession.

In today's fast-paced business world, the ability to capture, refine, and manage requirements is paramount to project success. Our training program will equip you with the tools and knowledge to excel in this vital role.

Throughout this comprehensive training, you will:

Master Requirements Elicitation: Learn techniques to uncover and document the most comprehensive set of requirements from stakeholders.

Effective Documentation: Hone your skills in creating clear, concise, and actionable requirement documents that stakeholders and development teams will value.

Validation and Verification: Discover best practices for validating and verifying requirements to mitigate risks and prevent costly project delays.

Real-World Application: Engage in practical exercises and real-world case studies to reinforce your learning.

Elevate your career as a Business Analyst by becoming a requirements lifecycle expert. Don't miss this opportunity to gain the skills that will set you apart in your field. Register now and take the first step towards ensuring project success from inception to delivery!

Strategy, Planning, and Coaching for the BA

Are you a business analyst eager to enhance your career prospects? Join our comprehensive training course tailored for business analysts, focusing on strategy, planning, goal setting, and coaching.

What You'll Learn:

  • Effective Strategy Development: Learn to craft clear, actionable strategies aligned with organizational goals.
  • Strategic Planning Techniques: Master the art of strategic planning to drive business success and optimize outcomes.
  • Impactful Goal Setting: Develop skills in setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals to enhance project performance.
  • Coaching Skills for Leadership: Acquire coaching tools and techniques to empower stakeholders and enhance collaboration.

Course Highlights:

  • Interactive Workshops: Engage in practical exercises, case studies, and role-plays to apply concepts in real-world scenarios.
  • Expert Guidance: Learn from seasoned industry professionals with extensive experience in business analysis and leadership.
  • Networking Opportunities: Connect with peers and expand your professional network.

Who Should Attend:

  • Business Analysts looking to refine strategic thinking and planning abilities.
  • Project Managers interested in improving coaching techniques for project success.
  • Professionals aiming for leadership roles within business analysis.

Don't miss this chance to unlock your potential as a strategic business analyst. Enroll now to secure your place and advance your career!

BA 101: The BA Touchpoints in a Project Lifecycle

101 for Business Analysts, new and established.

Are you keen to master the critical touchpoints of business analysis within a project's lifecycle? Join our specialised training course, BA 101, designed to provide a comprehensive understanding of the role of business analysts at every stage of project development.

Course Overview:

In this course, you will delve into the fundamental touchpoints where business analysts make a significant impact throughout the project lifecycle:

  • Initiation Phase: Learn how business analysts contribute to project scoping, requirements elicitation, and stakeholder analysis to set the foundation for success.
  • Planning Stage: Explore techniques for business analysis planning, including defining scope, developing business cases, and creating requirement management plans.
  • Execution and Monitoring: Understand the BA's role in facilitating communication, managing change, and ensuring requirements traceability during project execution.
  • Closure and Evaluation: Discover how business analysts contribute to project closure, conducting lessons learned sessions, and evaluating project success against initial objectives.

Key Learning Objectives:

  • Gain insights into the BA's role in project initiation and scoping.
  • Develop skills in requirement elicitation and stakeholder analysis.
  • Learn techniques for effective requirement documentation and management.
  • Understand how to manage changes and ensure requirements alignment throughout the project lifecycle.
  • Discover best practices for project closure and evaluation from a BA perspective.


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Why Attend:

  • Expert Instruction: Learn from industry experts with hands-on experience in business analysis and project management.
  • Practical Skills Development: Gain actionable insights and techniques applicable to real-world project scenarios.
  • Networking Opportunities: Connect with peers and expand your professional network.

Don't miss this opportunity to elevate your business analysis skills and become a valued contributor to project success.

Stakeholder Management, Change, and communications

Are you ready to enhance your impact as a business analyst through effective stakeholder management, change facilitation, and communication strategies? Join our specialised training course tailored for business analysts looking to excel in these critical areas.

Course Focus:

In this intensive course, you will delve into key topics essential for business analysts:

  • Stakeholder Management: Learn proven techniques to identify, engage, and manage stakeholders effectively throughout the project lifecycle.
  • Change Facilitation: Develop skills in managing change processes, including impact assessment, communication planning, and resistance management.
  • Effective Communication: Master communication strategies to ensure clarity, alignment, and buy-in among project stakeholders.

Course Highlights:

  • Practical Workshops: Engage in hands-on exercises and simulations to apply stakeholder management, change facilitation, and communication principles.
  • Expert Guidance: Learn from seasoned industry professionals with extensive experience in business analysis and project management.
  • Real-World Insights: Gain actionable insights and best practices applicable to diverse business environments.

Key Learning Objectives:

  • Understand stakeholder analysis techniques and stakeholder mapping.
  • Develop strategies to address resistance to change and foster stakeholder buy-in.
  • Enhance communication skills to convey complex information effectively.
  • Learn to create impactful communication plans tailored to project needs.

Who Should Attend:

  • Business Analysts seeking to strengthen stakeholder engagement and change management capabilities.
  • Project Managers aiming to improve communication strategies within project teams.

Why Attend:

  • Practical Skills Development: Gain practical tools and techniques to enhance your effectiveness as a business analyst.
  • Networking Opportunities: Connect with peers and expand your professional network.

Don't miss this opportunity to sharpen your stakeholder management, change, and communication skills. Elevate your career as a business analyst by enrolling in this transformative course!

Invest in your professional growth. Join us for an enriching learning experience focused on stakeholder management, change, and communications!

Data Analysis and Visualisation

Are you a business analyst looking to harness the power of data analysis and visualisation tools like Power BI, Excel, visual tools, and Visio? Join our comprehensive training course designed to equip you with essential skills in data analysis, reporting, and visual storytelling.

Course Overview:

In this dynamic course, you will delve into the world of data analysis and visualisation, focusing on practical applications for business analysts:

  • Data Exploration and Preparation: Learn how to gather, clean, and transform data for analysis using Power BI and other data tools.
  • Visual Data Representation: Master the art of creating compelling visualisations and dashboards to convey insights effectively.
  • Advanced Analytics Techniques: Explore advanced analysis techniques to uncover patterns, trends, and correlations in data.
  • Report Creation and Interpretation: Develop skills in building interactive reports and interpreting data to drive informed business decisions.

Course Highlights:

  • Hands-On Exercises: Engage in interactive workshops and projects to apply data analysis techniques.
  • Expert Guidance: Learn from experienced instructors with practical knowledge of data analysis and visualisation tools.
  • Real-World Applications: Gain insights into using data tools within the context of business analysis and decision-making.

Key Learning Objectives:

  • Understand data modelling and visualisation concepts.
  • Learn to create interactive dashboards and reports using Power BI and online infographic tools.
  •  Explore best practices for data-driven decision-making.

Who Should Attend:

  • Business Analysts interested in leveraging data for strategic insights.
  • Professionals seeking to enhance their data visualisation and reporting skills.
  • Project Managers looking to incorporate data analysis into project management.

Why Attend:

  • Practical Application: Acquire practical skills that can be immediately applied to your role as a business analyst.
  • Career Advancement: Enhance your marketability and career prospects with in-demand data analysis skills.
  • Networking Opportunities: Connect with industry peers and expand your professional network.

Invest in your professional development. Join our data analysis and visualisation course for business analysts today!

Process mapping bpmn2.0, BPM, Lean, and continuous improvement

Are you a business analyst seeking to enhance your process mapping and continuous improvement skills? Join our specialised training course designed to empower you with expertise in BPMN 2.0, BPM methodologies, Lean principles, and continuous improvement practices.

Course Overview:

In this comprehensive course, you will dive deep into process mapping techniques and methodologies essential for business analysts:

  • BPMN 2.0 Fundamentals: Master the Business Process Model and Notation (BPMN) 2.0 standard for clear and standardized process documentation.
  • BPM Methodologies: Learn various Business Process Management (BPM) methodologies and their applications in optimising business processes.
  • Lean Principles: Explore Lean principles and tools to identify and eliminate process inefficiencies and waste.
  • Continuous Improvement: Gain insights into continuous improvement frameworks like Six Sigma and Kaizen to drive ongoing process enhancements.

Course Highlights:

  • Hands-On Workshops: Engage in practical exercises and case studies to apply BPMN 2.0, BPM, Lean, and continuous improvement concepts.
  • Expert Instruction: Learn from experienced facilitators with a strong background in process mapping and improvement methodologies.
  • Real-World Applications: Acquire actionable strategies and best practices applicable to real business scenarios.

Key Learning Objectives:

  • Understand the fundamentals of BPMN 2.0 and its application in process mapping.
  • Gain proficiency in BPM methodologies such as Process Hierarchies and Visualisation.
  • Learn Lean tools and techniques to streamline processes and enhance efficiency.
  • Explore continuous improvement frameworks for sustainable business process enhancements.

Who Should Attend:

  • Business Analysts interested in refining their process mapping and BPM skills.
  • Process Improvement Specialists aiming to deepen their knowledge of Lean and continuous improvement.
  • Professionals seeking to implement best practices in business process management.

Why Attend:

  • Career Growth: Enhance your expertise in process mapping and continuous improvement to advance your career as a business analyst.
  • Practical Skills Development: Acquire tools and methodologies that can be applied immediately in your role.
  • Networking Opportunities: Connect with industry peers and expand your professional network.

Don't miss this opportunity to strengthen your process mapping and continuous improvement capabilities.

Business case development for the BA

Are you a business analyst eager to master the art of business case development? Join our specialised training course focused on equipping you with essential skills to create compelling and impactful business cases.

Course Overview:

In this targeted course, you will gain comprehensive knowledge and practical insights into business case development tailored specifically for business analysts:

  • Understanding Business Case Essentials: Learn the fundamentals of business case development, including identifying project needs, defining objectives, and evaluating feasibility.
  • Financial Analysis and ROI Calculation: Explore techniques for conducting financial analysis, calculating Return on Investment (ROI), and assessing cost-benefit scenarios.
  • Stakeholder Engagement and Alignment: Understand how to engage stakeholders effectively and align business cases with strategic objectives.
  • Presentation and Persuasion Skills: Develop effective presentation and persuasion techniques to articulate business cases convincingly.

Course Highlights:

  • Interactive Workshops: Engage in hands-on exercises and case studies to practice business case development techniques.
  • Expert Guidance: Learn from experienced instructors with a deep understanding of business analysis and strategic decision-making.
  • Real-World Applications: Gain actionable insights and best practices applicable to diverse business scenarios.

Key Learning Objectives:

  • Master the process of developing a robust business case from inception to presentation.
  • Gain proficiency in financial analysis techniques relevant to business case development.
  • Enhance stakeholder engagement skills to secure support for proposed initiatives.
  • Develop persuasive communication strategies to convey business case recommendations effectively.

Who Should Attend:

  • Business Analysts seeking to enhance their business case development skills.
  • Project Managers involved in project justification and decision-making processes.
  • Professionals looking to strengthen their strategic analysis and presentation abilities.

Why Attend:

  • Career Advancement: Acquire a valuable skill set that enhances your value as a business analyst.
  • Practical Application: Gain tools and techniques that can be immediately applied to your role.
  • Networking Opportunities: Connect with industry peers and expand your professional network.

Don't miss this opportunity to elevate your business analysis capabilities through effective business case development.

Benefits and risks management, Action, Issue, decision and dependency tracking

Are you a business analyst seeking to enhance your skills in benefits and risks management, as well as tracking critical project elements like actions, issues, decisions, and dependencies? Join our specialised training course designed to empower you with essential capabilities in managing project dynamics effectively.

Course Overview:

In this comprehensive course, you will delve into key areas essential for business analysts focused on project management and governance:

  • Benefits Management: Learn strategies to identify, quantify, and manage project benefits throughout the project lifecycle.
  • Risks Assessment and Mitigation: Explore techniques for assessing project risks, developing mitigation strategies, and monitoring risk exposure.
  • Action, Issue, Decision, and Dependency Tracking: Gain insights into tracking project actions, identifying and resolving issues, making informed decisions, and managing interdependencies.

Course Highlights:

  • Interactive Workshops: Engage in practical exercises and simulations to apply benefits and risks management techniques, as well as action tracking methodologies.
  • Expert Guidance: Learn from experienced instructors with a strong background in project management and business analysis.
  • Real-World Applications: Acquire actionable insights and best practices applicable to managing complex project environments.

Key Learning Objectives:

  • Understand the importance of benefits realization and its alignment with project objectives.
  • Develop skills in identifying, assessing, and responding to project risks.
  • Learn effective strategies for tracking and managing project actions, issues, decisions, and dependencies.
  • Enhance stakeholder communication and engagement related to project dynamics.

Who Should Attend:

  • Business Analysts involved in project governance and management.
  • Project Managers seeking to strengthen their project tracking and governance capabilities.
  • Professionals interested in enhancing their skills in project benefits and risks management.

Why Attend:

  • Practical Application: Acquire tools and techniques that can be immediately applied to enhance project management effectiveness.
  • Career Advancement: Gain valuable skills that boost your credentials as a business analyst or project management professional.
  • Networking Opportunities: Connect with industry peers and expand your professional network.

Don't miss this opportunity to strengthen your benefits and risks management skills and master project tracking essentials. 

Branding The BA, The Project, The Team

Business Analysts generally forget they are selling a service to an organisation through projects or continuous improvement. Each BA has key attributes that make them unique that can be leveraged to work on the pieces of work most appropriate. Georgiana is the ‘Playful BA’ making her particularly good at stakeholder engagement. What kind of BA are you?

The BA Team is often misunderstood or even not know in an organisation. A project may have a BA resource but the team is underutilised. What if the organisation was across all the service offerings of the team and sourced a BA at the right time for the right purpose? The value of branding the BA Team is being visible and elevated in the organisation so they are the first port of call for project initiation and improvements. By branding the team, it aligns BAs in the core values.

Branding a project gives stakeholders something to hold on to as they navigate the project lifecycle. A name, a colour scheme, values, they all capture attention and provide the opportunity to send consistent messaging.

Business Model Canvas and Value Proposition Canvas

Are you a business analyst looking to deepen your understanding of business models and value propositions? Join our specialised training course focused on Business Model Canvas (BMC) and Value Proposition Canvas (VPC) to refine your strategic analysis skills.

Course Overview:

In this intensive course, you will explore the essential tools and frameworks for business analysis and innovation:

  • Business Model Canvas (BMC): Learn to use the BMC to map and analyse key components of business models, including customer segments, value propositions, channels, revenue streams, and more.
  • Value Proposition Canvas (VPC): Master the VPC to design compelling value propositions by understanding customer jobs, pains, and gains, and aligning them with product or service features.
  • Strategic Analysis Techniques: Gain insights into using BMC and VPC for strategic analysis, business planning, and innovation management.

Course Highlights:

  • Practical Exercises: Engage in hands-on activities and case studies to apply BMC and VPC concepts in real-world scenarios.
  • Expert Facilitation: Learn from experienced instructors with expertise in business model innovation and strategic analysis.
  • Interactive Learning: Collaborate with peers and receive feedback to enhance your skills in business model and value proposition development.

Key Learning Objectives:

  • Understand the components and relationships within a business model using BMC.
  • Develop customer-centric value propositions using the VPC methodology.
  • Learn to use BMC and VPC to identify opportunities for business growth and innovation.
  • Enhance strategic thinking and decision-making skills through practical application.

Who Should Attend:

  • Business Analysts interested in business model innovation and value proposition design.
  • Entrepreneurs and startup founders seeking to refine their business models and value propositions.
  • Professionals involved in strategic planning and business development.

Why Attend:

  • Practical Application: Acquire tools and techniques that can be immediately applied to analyse and innovate business models and value propositions.
  • Career Enhancement: Gain valuable skills that are highly sought after in business analysis and entrepreneurship.
  • Networking Opportunities: Connect with like-minded professionals and expand your professional network.

Don't miss this opportunity to sharpen your business analysis skills with Business Model Canvas and Value Proposition Canvas.

Bespoke for your team!

We can work with you to design a bespoke training session to meet your team’s needs.

Mix and match elements from the above training courses, or source elements from her speaking topics. It can also incorporate team coaching and development.

We will assess your team's current maturity and apply a competency model, then work with the leader to piece together a bespoke training session just for you. 

Can be delivered in person or virtually.

Virtual

We can host the virtual sessions using Zoom or Teams in different time zones.

In person

We are based in Brisbane, Australia. We can travel with the toolkit to other locations to deliver training in person.

Complete this form to register your interest in a course not currently running to be notified, or if you would like a bespoke course.

Book 15 minutes with Georgiana